Reach out within 60 days
Email [email protected] or call +1 (406) 624-7180 with your order number, which is in your confirmation email.
Every OptiPlax order is backed by a 60-day money-back guarantee. Try it for up to 60 days from the date your order arrives. If you are not happy with how your eyes feel, contact us for a full refund of the purchase price. The guarantee applies even to empty bottles, because we would rather you actually use the product than leave it on a shelf.
Email [email protected] or call +1 (406) 624-7180 with your order number, which is in your confirmation email.
Our team replies with a simple return authorization and the fulfillment address. No interrogation, no pressure to stay.
Return any remaining bottles, full or empty, using a trackable method so the package can be confirmed.
Once the return is received, we process your refund to the original payment method, typically within 3-5 business days.
The guarantee covers the purchase price of the product. Original and return shipping charges are not refundable, which is the only exclusion. The 60-day window is counted from the delivery date of your order, and it applies to purchases made here on the authorized portal. Because OptiPlax is sold only through this site, orders from other sellers are not eligible, one more reason to buy directly.